1Who we are
This notice explains how NVSTY LTD (“TCHIMEO”, “we”, “us”), of Busworks, 39–41 North Road, London, N7 9DP, company number 14108524, uses personal information about people who visit tchimeo.com, contact us, book a demo, or whom we contact about our software, Øracle OS. We are the “controller” of this information.
Questions or requests: contact@tchimeo.com.
2What this notice covers, and what it does not
It covers visitors to our website, people who contact us or request a demo, business contacts we write to or call about Øracle OS, and people who view our demo.
It does not cover information that our customers (recruitment agencies) put into their own Øracle OS portal about their staff and candidates. For that information, the agency decides how it is used, and we act on its instructions under our contract with it. If you applied for a job through one of those agencies, please read that agency’s privacy notice.
3What we collect, why, and our legal basis
| Situation | What we collect | Why | Legal basis (UK GDPR) | How long we keep it |
|---|---|---|---|---|
| You visit the website | Your IP address and technical details (browser, device, pages requested), recorded by our hosting provider | To deliver the site and keep it secure | Legitimate interests: running a secure website | As set by our hosting provider |
| Your browser loads typefaces from Google | Your IP address and browser details go to Google | To display the site’s typefaces | Legitimate interests | We do not receive or keep this |
| You choose a language | A small preference saved on your own device | To remember your choice | It stays on your device; we do not receive it | Until you clear your browser |
| You use one of our short links | Which link was used, the time, your country, and whether the visit looks automated. No IP address and no cookies | To see which posts and messages bring visitors | Legitimate interests | Up to 24 months |
| You book a demo | The details you type into the form (for example name, work email, company, role, message) | To reply, arrange and run the demo | Steps at your request before a contract; legitimate interests | 12 months after our last contact |
| You email us | Your name, email address and message | To reply and keep a record | Legitimate interests | 12 months after our last contact |
| We contact you about Øracle OS | Your name, job title, agency name, work email, work phone, public professional profile address, how and when we contacted you, and your replies | To tell people who run recruitment agencies about our software and to arrange a conversation if they are interested | Legitimate interests (see section 4) | Up to 24 months after our last contact, or until you ask us to stop. If you ask us to stop we keep a minimal “do not contact” record so we do not contact you again |
| You view our demo | A sign-in cookie, if you use the password we gave you. Any company name the presenter types stays in the browser tab | To let you view the demo | Legitimate interests | The cookie lasts 12 hours. Nothing from the demo is saved by us |
4Where we get your details if we contacted you first
From public sources: your agency’s website, Companies House and your public professional profile (for example on LinkedIn). We contact limited companies and limited liability partnerships, about their business, and only about services relevant to a recruitment agency.
If we contacted you first, we tell you at that first contact, and in any case within one month, who we are, why we are writing and how to object. We rely on legitimate interests: we have a commercial interest in finding customers, direct contact is a proportionate way to reach a small and specific audience, and we keep the impact on you small by sending few messages, making it easy to stop and honouring your wishes straight away.
5Marketing, and how to stop it
We send business-to-business messages to corporate subscribers (such as limited companies). Every message says who we are and how to opt out. You can ask us to stop at any time by replying “stop”, by writing to contact@tchimeo.com, or by telling us on a call. We will stop, and we will add you to a do-not-contact list so that we do not contact you again. We check that list before every message.
Before any marketing call we check the number against the Corporate Telephone Preference Service (CTPS), the Telephone Preference Service (TPS) and our own do-not-call list. We do not send unsolicited marketing text messages.
6Who we share your information with
Only service providers who help us run the business, under contract and on our instructions:
- Cloudflare: website hosting, security, the demo page and our short links.
- Tally: our “Book a demo” form.
- Notion: our contact and enquiry records.
- n8n: automation of our notifications.
- LWS: sending and receiving email.
We do not sell personal information. We may disclose it if the law requires, or to our professional advisers.
7Transfers outside the UK
Some of these providers store or process information outside the UK, including in the United States and the European Economic Area. Where they do, we rely on the safeguards the law provides, such as the UK adequacy regulations for the European Economic Area, the UK Extension to the EU–US Data Privacy Framework, or the UK International Data Transfer Agreement or Addendum.
8Cookies and similar technologies
- Our public pages: no cookies, and no analytics, advertising or tracking.
- Saved on your device: one item, named
tchimeo_lang, that remembers the language you choose. It never leaves your device and is removed when you clear your browser data. - Typefaces: your browser may load typefaces from Google, which then receives your IP address and browser details.
- Our demo page: if you sign in with the password we gave you, one cookie keeps you signed in for 12 hours. It is needed for the page to work.
- Client portals: customers who sign in use a login service (Cloudflare Access) that sets cookies needed to keep them signed in.
If we ever add analytics or marketing tools, we will ask for your consent first and update this page.
9Your rights
You can ask us to tell you what we hold about you, to correct it, to delete it, to restrict its use, to give you a copy in a usable format where that applies, or to stop using it. You have an absolute right to object to direct marketing and to withdraw any consent you gave. To use any right, write to contact@tchimeo.com. We will answer within one month.
If you are unhappy, please tell us first. You may also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.
10Changes to this notice
We will update this notice if what we do changes, and show the date at the top.